FOR MANAGERS
by Greg Brue
Preface (download as a pdf file)
Chapter 1. What Is Six Sigma?
Chapter 2. Why Do Six Sigma?
Chapter 3. Setting Business Metrics
Chapter 4. Implementing Six Sigma
Chapter 5. Roles and Responsibilities
Chapter 6. The Core of Six Sigma
Chapter 7. Quick Overview of Six Sigma Tools
Chapter 8. Selecting Six Sigma Projects
Chapter 9. How to Sustain Six Sigma
Chapter 10. Six Sigma Proof Positive
ISBN for this title: 0-07-138755-2
Greg trains Corporate Champions and mentors CEOs, senior executives and company directors. A regular guest speaker at major business events and quality conferences, he also conducts Six Sigma seminars and monthly Executive Boot Camps. Greg supports numerous corporate Six Sigma implementations by maintaining direct contact with Black Belts, Master Black Belts, Champions, and senior managers.
Drawing on his considerable expertise, Greg developed the Seven Principles of Problem-Solving Technology to encapsulate and communicate the vision, purpose and results of Six Sigma. As a result, he has been instrumental in changing the mindset and infrastructure at major corporations—empowering organizations to achieve significant measurable results. Experienced and expert Six Sigma practitioners, Greg and his team provide the corporate community with the vision, velocity and quantum gains required to decrease defects and increase profitability.
Visit the Six Sigma Consultants Website at www.sixsigmaco.com.
Six Sigma Defined and Explained
Essentials of the Six Sigma Methodology
Focus on Engaging People and Changing Processes
Not Just Statistics, but Cultural Changes
Six Sigma Applied
What Six Sigma Is Not
Manager's Checklist for Chapter 1
Download pdf file of Chapter 1
Money
Customer Satisfaction
Quality
Impact on Employees
Growth
Competitive Advantages
Are You and Your Company Ready?
The Correlation Between Quality and Cost
Manager's Checklist for Chapter 2
A Little Statistics
Criteria for Business Metrics
What Is the Cost of Poor Quality?
Financial Linkage of Metrics and Results
Keeping Your Process Capability
Manager's Checklist for Chapter 3
Getting Started: The Do’s
Getting Started: The Don’ts
Readying the Organization
Planning
What to Expect from Outside Consultants
Manager's Checklist for Chapter 4
Key Players
Executive Leaders
Champions
Master Black Belt
Black Belts
Green Belts
Selecting Black Belts
Manager's Checklist for Chapter 5
The DMAIC Method
D—Define Phase
M—Measure Phase
A—Analyze Phase
I—Improve Phase
C—Control Phase
The Power and Discipline of the Sequence
Manager's Checklist for Chapter 6
Management Roles
Your Tool Map
Warm-up Tools
Key Tool #1: Process Mapping
Key Tool #2: XY Matrix
Key Tool #3: Measurement Systems Analysis
Key Tool #4: Process Capability Tool
Key Tool #5: Multivariate Study
Key Tool #6: Hypothesis Testing
Key Tool #7: Failure Mode Effect Analysis
Key Tool #8: Design of Experiments
Key Tool #9: Control Plan
Manager's Checklist for Chapter 7
Project Criteria
Defect Project Selection Opportunities
Pareto Selection Method
Good vs. Bad Projects
Successful Project Characteristics
Manager’s Checklist for Chapter 8
Basic Infrastructure Requirements
Communication Plan
Company Culture
Signs of Success
Company Cycles
Reinforcement and Control
Manager’s Checklist for Chapter 9
Real Final Reports
Case Studies
Training Agendas
Job Descriptions
Design for Six Sigma
The End ... and the Beginning
Manager’s Checklist for Chapter 10
About the Author
Since 1994, Greg Brue, CEO of Six Sigma Consultants, Inc. and Master Black Belt, has implemented Six Sigma methodologies for some of the world’s most recognized companies.
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